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Loss Mitigation Specialist I
Summary
Title:Loss Mitigation Specialist I
ID:1533
Department:Loss Mitigation
Location:Houston, TX
Description
Summary:
Loss Mitigation Specialist I will be responsible for establishing contact, communicating and negotiating with borrowers, investors, and real estate agents, via verbal and written means, in an attempt to resolve at-risk mortgages. 
 
Responsibilities:
·         Handles multiple mortgage products that are 60+ days delinquent, as governed by investor, departmental and legal guidelines
·         Keeps servicing files up-to-date so borrowers can receive the best assistance
·         Minimizes loss due to foreclosure through the use of loss mitigation options, such as pre-foreclosure sales, loan modifications and repayment plans.
·         Arranges for contractual services relating to property inspections, appraisers, real estate agents, etc., who may be involved in the inspection or evaluation of the property.
·         Reviews title searches to ensure that no title issues threaten the standing of our investor’s lien on the property
·         Makes calls to borrowers, borrowers’ authorized representatives, and brokers
·         Analyzes financial statements, tax returns, credit reports, and the value of the collateral in order to determine and recommend the most feasible and appropriate workout to the customer
·         Accurately underwrites the borrower’s income, through the review of paystubs, tax documents, benefit statements, business profit and loss statements, etc.
·         Addresses any borrower question or concern.  Handles escalated files appropriately by providing an articulate and complete response
·         Contributes to the progress of the department by understanding the measurements used to define success and how they can positively impact those measurements
·         Certifies that all required actions have taken place prior to completing a foreclosure sale
·         Ensures compliance with company policies and procedures
·         Performs other duties as assigned
·          
Qualifications/Skills:
·         Minimum 1+ years of Loss Mitigation, collections or related mortgage servicing experience
·         Proficient in Microsoft Word and Excel.
·         Excellence in consulting and advising customers via telephone and written communication
 
Educational Requirements:
·         High School Diploma required, college degree preferred but not required
This opening is closed and is no longer accepting applications
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