Job Openings >> Quality Assurance Specialist
Quality Assurance Specialist
Title:Quality Assurance Specialist
Location:Houston, TX
This position provides quality control, audit oversight and risk identification for the functions performed within Special Servicing division of Shellpoint. The auditor will work closely with the functional area managers.

  • Assist in identifying operational risks and escalating issues to management.
  • Recommend procedural changes and/or policy updates
  • Researches and review accounts, items, or processes selected for audit
  • Quality Assurance liaison with functional areas
  • Use spreadsheets and databases to maintain detailed audit records
  • Assist with generation of error reports
  • Complete monthly work flow audits
  • Monitor and make recommendations for smoke detector reports

  • Detail oriented, excellent organizational skills and ability to handle multiple tasks
  • Able to effectively interact with managers and members of the functional areas including but not limited to Secured and Unsecured Bankruptcy.
  • A self-motivated work style and a strong desire to exceed expectations
  • Excellent written and verbal communication skills
  • Able to work with minimal supervision
  • Ability to meet timelines
  • Knowledge of BKS, PACER, NDC, ILS, DMS
  • Extensive knowledge of secured and unsecured Bankruptcy,
  • Above average skills in quality and production rates
  • Average MS Excel skills are required

Educational Requirements:
  • College degree or a combination of some college and relevant experience.
This opening is closed and is no longer accepting applications
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