Job Openings >> Collections Representative
Collections Representative
Title:Collections Representative
Location:Houston, TX

Monday - Friday, 10:00 am- 7:00 pm
Rotating Weekends


A Performing Loan Representative is a seasoned collector who is responsible for initial collections on new portfolios in order to maximize recovery and disposition loans to the appropriate work out strategy.


  • Receive and review loan information

  • Contact borrowers in order to cure delinquency, setup payment arrangements and/or settle accounts through the use of manual calls and an automated dialer

  • Identify and recommend optimal workout strategies based on individual borrower circumstances

  • Identify and recommend assistance strategies as necessary

  • Increase frequency of borrower contact based on days since last payment




  • Experience in collections preferred but not required

  • Familiarity with maneuvering around the Internet through various skip tracing sites

  • Familiarity with loan terminology, rights, and processes

  • Excellent work ethic, high productivity, and acute attention to detail

  • Superior verbal communication and negotiation skills

  • Flexibility to work weekends a must



  • Competitive pay

  • Monthly bonuses payouts

  • Additional incentives based on business needs


    Educational Requirements:


  • High school graduate, college degree preferred but not required

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