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REO Supervisor
Summary
Title:REO Supervisor
ID:1667
Department:REO & Collateral Mgmt
Location:Greenville, SC
Description
Summary:  
The REO Supervisor will be responsible for the timely, high yield liquidation of investor-owned properties through the oversight of REO Asset Mgr. I, II, and III. 
 
Responsibilities: 
  • Provide guidance and leadership for REO staff and provide support for REO management. Lead and mentor staff to develop and reinforce skills, improve processes and procedures, and increase overall effectiveness.
  • Oversees the REO Asset Mgrs. I, II, III daily tasks to ensure department standards are met in the rapid liquidation of and high return on REO assets.
  • Maintain process and procedure documentation for the REO department, create process and procedure documentation where it doesn’t currently exits
  • Contributes to the on-going improvement of the REO department through sharing ideas and improvements with the team.
  • Drives improvement through analysis and reporting.
  • Ensure that Shellpoint and the investor have a clear understanding of the condition and value of the asset through file maintenance and reporting.
  • Tracks, monitors, and measures employee performance according to department standards. Provides feedback monthly.
  • Oversees and facilitates the training of new employees
  • Maintains training and support materials for the REO Asset Mgrs. I, II, III jobs
  • Ensure that the appropriate entity (yourself, a client, or mortgage insurance company) has reviewed and approved REO repairs, listings, and offers where we are not delegated.
  • Assists in the control of company expenses through intelligent use of funds to resolve accounts and managing staffing and miscellaneous costs
  • Schedules and monitors of all employee time records
  • Ensures compliance with company policies and procedures
  • Undertakes special projects related to departmental activities and performs other duties as assigned
  • Assists in the control of expenses related to the sale and maintenance of REO assets.
  • Considers changing market conditions and asset-specific nuances to determine marketing strategy and list price reductions as appropriate.
  • Is prepared to defend asset management strategies at the asset level to clients and investors, as needed.
  • Ensures the timely and accurate closing of the sale of REO properties.
  • Complies with company policies and procedures. 
Qualifications/Skills:  
  • Minimum 3+ years of REO experience.
  • Minimum 2+ years of management experience.
  • Proficient in Microsoft Word and Excel.
  • Excellence in communication via telephone and written communication.
  • Demonstrated attention to detail and organizational skill.
  • Ability to work independently with minimal supervision.
  • Strong analytical, problem solving and mathematical skills to be used in directing decision-making.
  • Understanding of Mortgage lending and servicing.
  • Strong negotiation and follow-up skills, as well as the ability to meet strict deadlines. 
 Educational Requirements:  
  • College degree preferred but not required
     

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