Job Openings >> In-line Bankruptcy Quality Assurance Specialist
In-line Bankruptcy Quality Assurance Specialist
Title:In-line Bankruptcy Quality Assurance Specialist
Location:Greenville, SC


This position provides quality control, audit oversight and risk identification for the functions performed within Special Servicing division of Shellpoint. The auditor will work closely with the functional area managers.



  • Assist in identifying operational risks and escalating issues to management.

  • Performs reviews of all bankruptcy filings to ensure accuracy and compliance to Federal bankruptcy code

  • Mitigate through review, identification and correction or inaccurate work to prevent internal, external and investor audit findings

  • Recommend procedural changes and/or policy updates

  • Identifies trends and potential training opportunities based on quality control oversight

  • Researches and review accounts, items, or processes selected for audit

  • Quality Assurance liaison with functional areas

  • Provides on-site expertise to assist staff with bankruptcy processing

  • Reviews and identifies areas of opportunity from trends in QA analysis, provides information to management on root cause analysis and trends

  • Assist with generation of error reports and monthly reporting of QA key performance indicators

  • Complete monthly work flow audits

  • Maintain and improve quality results by following standards, identifying and recommending areas of improvement or additional oversight

  • Participates in special projects for the department as assigned



  • Detail oriented, excellent organizational skills and ability to handle multiple tasks

  • Able to effectively interact with managers and members of the functional areas including but not limited to Secured and Unsecured Bankruptcy.

  • A self-motivated work style and a strong desire to exceed expectations

  • Excellent written and verbal communication skills

  • Able to work with minimal supervision

  • Ability to meet timelines

  • Must possess excellent attention to detail and problem-solving skills

  • Knowledge of BKS, PACER, NDC, ILS, DMS

  • Extensive knowledge of secured and unsecured Bankruptcy,

  • Above average skills in quality and production rates

  • Average MS Excel skills are required


Educational Requirements:

  • College degree or a combination of some college and relevant experience.


This opening is closed and is no longer accepting applications
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