|Title:||2nd Lien Collections Representative|
Hours: Mon-Thurs 2:00 pm -11:00 pm, Friday 12:00 pm -9:00 pm
A 2nd lien collector is responsible for initial collections on portfolios in order to maximize recovery and disposition loans to the appropriate work out strategy.
Receive and review loan information on 1 to 180+ delinquent 2nd lien accounts.
Contact borrowers in order to cure delinquency, set up payment arrangements, review borrower’s response packages for modifications, repayment plans or settle accounts, analyzes financial statements, tax returns, credit reports and the values of the collateral in order to determine and recommend the most feasible and appropriate workout to the customer.
Accurately underwrites the borrower’s income through the review of paystubs, tax documents, benefit statements, business profit and loss statements, etc.
Identify and recommend optimal workout strategies based on individual borrower circumstances
Identify and recommend legal strategies as necessary
Increase frequency of borrower contact based on days since last payment
1-2+ years of experience within collections and loss mitigation
Familiarity with tracking databases and the maneuvering around the Internet
Familiarity with loan terminology, rights, and processes
Excellent work ethic, high productivity, and acute attention to detail
Short learning curve to assimilate new skills and tasks
Superior verbal communication and negotiation skills
High school graduate, college degree preferred but not required
Alternatively, you can apply to this job using your profile on one of the following sites: