Job Openings >> Quality Assurance Specialist II
Quality Assurance Specialist II
Title:Quality Assurance Specialist II
Location:Greenville, SC


This position provides quality control, audit oversight and risk identification for the functions performed within Special Servicing division of Shellpoint. The auditor will work closely with the functional area managers.



  • Assist in identifying operational risks and escalating issues to management.

  • Recommend procedural changes and/or policy updates

  • Researches and review accounts, items, or processes selected for audit

  • Quality Assurance liaison with functional areas

  • Use spreadsheets and databases to maintain detailed audit records

  • Assist with generation of error reports

  • Complete monthly work flow audits

  • Monitor and make recommendations for smoke detector reports


  • Detail oriented, excellent organizational skills and ability to handle multiple tasks

  • Able to effectively interact with managers and members of the functional areas including but not limited to Secured and Unsecured Bankruptcy.

  • A self-motivated work style and a strong desire to exceed expectations

  • Excellent written and verbal communication skills

  • Able to work with minimal supervision

  • Ability to meet timelines

  • Knowledge of BKS, PACER, NDC, ILS, DMS

  • Extensive knowledge of secured and unsecured Bankruptcy,

  • Above average skills in quality and production rates

  • Average MS Excel skills are required

Educational Requirements:

  • College degree or a combination of some college and relevant experience.

This opening is closed and is no longer accepting applications
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